The jewelry is beautiful, just as described, and the packaging is lovely. However, I was not expecting to pay almost $90 CAD in customs fees, especially since the order qualified for free shipping. This was a disappointing surprise.
Thank you, Yevheniia. We’re so glad to hear that you found the jewelry and packaging beautiful.
We completely understand that the additional customs charge was disappointing. International orders may be subject to duties, taxes, or import fees assessed by the destination country, which are separate from the shipping cost and can vary by country. We include this information in our international shipping policy, but we understand that an unexpected charge can still be frustrating.
Thank you again for your order and for sharing your experience.
High quality and beautifully crafted.
Absolutely beautiful for helix piercing
Such a beautiful pieces of work 💞















